Terms & Conditions

By accessing and using the TorqueTribe.com.np website, mobile application, and social media pages ("Website"), you agree to these terms and conditions ("Agreement") and our Privacy Policy. TorqueTribe.com.np reserves the right to modify these Terms & Conditions at any time without prior notice. Any changes will be updated on the Website, and your continued use of the Website indicates your acceptance of the modified terms.

1. Eligibility

The services offered on the Website are available only in select regions of Nepal. Individuals deemed "incompetent to contract" under the prevailing laws of Nepal, including insolvent individuals, are not eligible to use the Website. Minors aged 13 to 18 years may only use the Website under the supervision of a parent or legal guardian who agrees to these Terms of Use. Parents or guardians of minors under 18 may transact on their behalf as registered users. Minors are prohibited from purchasing products intended for adult use.

2. License and Website Access

TorqueTribe.com.np grants users a limited, non-transferable license to access and make personal use of the Website. This license excludes downloading, modifying, reselling, or exploiting the content or Website for commercial purposes without prior written consent from TorqueTribe.com.np. Use of data mining tools or similar methods is also prohibited. Framing trademarks, logos, or proprietary information on the Website is not allowed without explicit consent.

3. Account and Registration

Users must register and log in to place orders on the Website. It is the user’s responsibility to keep account details accurate and up-to-date. By registering, users consent to receive promotional communications, which can be opted out via the "My Account" section or by contacting customer service.

4. Pricing

Products on the Website are sold at the listed price unless otherwise stated. The price at the time of ordering is the price charged on the delivery date. For products with fluctuating prices, no additional charges or refunds will be made at delivery. In case of errors in pricing or product information, TorqueTribe.com.np reserves the right to cancel orders without liability.

5. Packaging and Labeling

While efforts are made to display accurate images of products, there may be slight variations in appearance or packaging. Users should read all labels and instructions on consumables before use.

6. Supply and Delivery

Products will be supplied as per the order confirmation, subject to this Agreement. While TorqueTribe.com.np aims to meet stated delivery timelines, delays may occur, and delivery times are not guaranteed.

7. User Obligations

  • Users must provide accurate and complete information, including delivery details. Errors causing non-delivery may incur additional redelivery costs, which the user must bear.

  • Services must only be used for lawful purposes, and users must comply with all applicable laws and regulations.

  • TorqueTribe.com.np reserves the right to verify user information and cancel registrations if false details are provided.

  • Users agree to carefully review product descriptions and conditions before placing an order.

8. Changes to Terms and Conditions

TorqueTribe.com.np may update these Terms & Conditions at any time without prior notification. The most recent version will always be available on the Website. Users are advised to review the terms regularly. Continued use of the Website signifies agreement to the updated terms.

9. Intellectual Property

All intellectual property rights, including copyrights, trademarks, and proprietary content on the Website, belong to TorqueTribe.com.np or third-party licensors. Users are not permitted to modify, reproduce, or use these assets without permission. Decompiling, reverse engineering, or accessing the source code of the Website is strictly prohibited.